Welcome to rumorssecrets.com. Our Return Policy outlines the terms and conditions for returning products purchased from our website.
- Returns and Exchanges:
We accept returns and exchanges within 3 days of the purchase date.
Products must be in the original condition with tags attached.
- Defective or Damaged Items:
Contact us within 2 days if you receive a defective or damaged item.
Provide detailed information and photos for prompt assistance.
- How to Initiate a Return or Exchange:
Contact our customer service team at [ 904-954-3312] to initiate the return or exchange process.
Clearly state the reason for return or exchange in your communication.
- Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a defective or damaged item.
We recommend using a trackable shipping method for returns.
- Refund Process:
Refunds will be issued to the original payment method once we receive and inspect the returned item.
Refunds may take 2 business days to process.
If you request an exchange, we will ship the new item once the original item is received and inspected.
- Non-Returnable Items:
Certain items are non-returnable, including [List of Non-Returnable Items].
- Clearance or Final Sale Items:
Clearance or final sale items are non-returnable and non-refundable.
- Gift Returns:
Gift returns are accepted with the original gift receipt.
Refunds for gift returns will be issued to the original purchaser.
- Restocking Fee:
A restocking fee may apply to certain returns. This information will be communicated during the return initiation process.
- Cancellation of Return Request:
Contact us promptly if you need to cancel a return request.
- Contact Information:
For any return-related inquiries, contact our customer service team at [904-954-3312].
By initiating a return with rumorssecrets.com, you agree to comply with and be bound by these terms and conditions.
Thank you for choosing rumorssecrets.com.